Product Guarantee FAQ
The extent of the guarantee given for each product is described in the user manual or alongside with the product’s packaging. The following description and conditions of the guarantee below are only applicable to products sold from concept store or any authorized dealer for Olike Malaysia.
Each guarantee lasts for the date as stated below, starting from the date of purchase :
Leather Case – No Guarantee
Adapter – 6 months
Vooc Data Cable – 3 months
Bluetooth Headsets – 12 months
Olike Power Bank – 12 months
Olike USB Data Cable – 12 months
The guarantees are valid from the original date of first purchase of the product. In order to rely on this guarantee, proof of purchase by presenting the original sales memo attached in the manual is required to evidence the first purchase and all subsequent replacements.
Return to the store where you purchase the product for guarantee.
Olike Electronics Sdn Bhd refuses to provide any guarantee coverage if :
- Damage cause by negligence or fault, frequent use under the condition of high temperature, high pressure, high humidity and etc.
- Malfunction or appearance damage caused by extrusion, bump, and fall off.
The private action of demolition, repair, uninstall, disassemble, maintenance or modification of the product.