Product Guarantee FAQ

 

  • The extent of the guarantee given for each product is described in the user manual or alongside with the product’s packaging. The following description and conditions of the guarantee below are only applicable to products sold from concept store or any authorized dealer for Olike Malaysia.

  • Each guarantee lasts for the date as stated below, starting from the date of purchase :

    Leather Case – No Guarantee
    Adapter – 6 months
    Vooc Data Cable – 3 months
    Bluetooth Headsets – 12 months
    Olike Power Bank – 12 months
    Olike USB Data Cable – 12 months

  • The guarantees are valid from the original date of first purchase of the product. In order to rely on this guarantee, proof of purchase by presenting the original sales memo attached in the manual is required to evidence the first purchase and all subsequent replacements.

    Return to the store where you purchase the product for guarantee.

    Olike Electronics Sdn Bhd refuses to provide any guarantee coverage if :

    • Damage cause by negligence or fault, frequent use under the condition of high temperature, high pressure, high humidity and etc.
    • Malfunction or appearance damage caused by extrusion, bump, and fall off.

    The private action of demolition, repair, uninstall, disassemble, maintenance or modification of the product.